호텔 데 투렐 - 제네바

Arrived at the Bahnhof at 10:24 AM and the hotel was in walking distance. I was checking in at Tourelles around 10:45 AM and one of my family members was pushed by a strange women who later was found as one member of 5 or 6 thieves. My female family member was just about to open the glass door to the reception area and the thieves were behind her. These thieves surrounded and squeezed my female family member to the corner and one female thief opened her handbag and took money and two credit cards. When my female family member found her purse was taken, they already ran out of the reception area. We (4 family members) spent until 2:00 PM to report to the nearby police. Hotel CCTV was not running at the time. We spent sleepless night there.